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ORDERS

• 01 HOW WILL MY ORDER ARRIVE?

  Every order ships in a Cahoot box with a protective pouch and your certificate of authenticity.
• 02 WILL MY ORDER BE GIFT WRAPPED?

  Yes — add a note at checkout and we will wrap it for you.
• 03 HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

  Ready-to-ship pieces leave within 48 hours; bespoke pieces take 2–3 weeks.
• 04 CAN I CHANGE MY ORDER DETAILS AFTER IT HAS BEEN PLACED?

  Write to us within 12 hours and we will amend anything still in production.
• 05 WHAT PAYMENT METHODS DO YOU ACCEPT?

  All major cards, UPI, net banking and wallets.
• 06 WHAT CURRENCY CAN I PAY WITH?

  Prices are shown and charged in INR.
• 07 MY PAYMENT IS NOT PROCESSING, WHAT SHOULD I DO?

  Try another method, then contact us — we will hold your piece meanwhile.
• 08 CAN I PLACE A PHONE ORDER?

  Yes, call +91 20202 20202 and our team will take you through it.
• 09 DO YOU OFFER GIFT CARDS?

  Digital gift cards are available in any denomination.
• 10 HOW CAN I REPLACE A LOST EARRING BACK?

  Reach out with your order number and we will send a replacement.

SHIPPING

• 01 HOW WILL MY ORDER ARRIVE?

  Every order ships in a Cahoot box with a protective pouch and your certificate of authenticity.
• 02 WILL MY ORDER BE GIFT WRAPPED?

  Yes — add a note at checkout and we will wrap it for you.
• 03 HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

  Ready-to-ship pieces leave within 48 hours; bespoke pieces take 2–3 weeks.

PRODUCTION

• 01 HOW WILL MY ORDER ARRIVE?

  Every order ships in a Cahoot box with a protective pouch and your certificate of authenticity.
• 02 WILL MY ORDER BE GIFT WRAPPED?

  Yes — add a note at checkout and we will wrap it for you.
• 03 HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

  Ready-to-ship pieces leave within 48 hours; bespoke pieces take 2–3 weeks.

RETURNS

• 01 HOW WILL MY ORDER ARRIVE?

  Every order ships in a Cahoot box with a protective pouch and your certificate of authenticity.
• 02 WILL MY ORDER BE GIFT WRAPPED?

  Yes — add a note at checkout and we will wrap it for you.
• 03 HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

  Ready-to-ship pieces leave within 48 hours; bespoke pieces take 2–3 weeks.

REPAIRS & REFURBISHMENT

• 01 HOW WILL MY ORDER ARRIVE?

  Every order ships in a Cahoot box with a protective pouch and your certificate of authenticity.
• 02 WILL MY ORDER BE GIFT WRAPPED?

  Yes — add a note at checkout and we will wrap it for you.
• 03 HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

  Ready-to-ship pieces leave within 48 hours; bespoke pieces take 2–3 weeks.

SIZING & BESPOKE

• 01 HOW WILL MY ORDER ARRIVE?

  Every order ships in a Cahoot box with a protective pouch and your certificate of authenticity.
• 02 WILL MY ORDER BE GIFT WRAPPED?

  Yes — add a note at checkout and we will wrap it for you.
• 03 HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

  Ready-to-ship pieces leave within 48 hours; bespoke pieces take 2–3 weeks.

ULTRASONIC JEWELRY CLEANER

• 01 HOW WILL MY ORDER ARRIVE?

  Every order ships in a Cahoot box with a protective pouch and your certificate of authenticity.
• 02 WILL MY ORDER BE GIFT WRAPPED?

  Yes — add a note at checkout and we will wrap it for you.
• 03 HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

  Ready-to-ship pieces leave within 48 hours; bespoke pieces take 2–3 weeks.